Refund Policy for Kaizen Marketing Agency

01. General Refund Policy

At Kaizen Marketing Agency, we strive to provide high-quality digital marketing services to our clients. We understand that sometimes circumstances may arise where a refund is necessary. This policy outlines the conditions under which we offer refunds for our services.

2. Eligibility for Refunds

Refunds are only available for services that have been paid for and delivered, but the client is unsatisfied with the results.

Refunds are not available for any ongoing monthly service fees, as these are considered payment for the time and resources already dedicated to the project.

Refunds will not be issued if the client has violated our terms of service.

Due to the nature of digital goods, all sales are final, and we do not offer refunds

3. Requesting a Refund

To request a refund, clients must contact our customer support team at [email protected].

Clients are encouraged to provide specific reasons for their request to help us improve our services.

4. Refund Process

Once we receive a refund request, our team will review the request and evaluate the service provided.

If the request is approved, the refund will be issued within 5 business days using the original payment method.

If the request is denied, the client will be provided with a detailed explanation of the decision.

5. Cancellations

Clients can cancel their subscription or ongoing services at any time.

Cancellation requests must be submitted in writing or via email.

Refunds will not be issued for cancellations but will cease charges for the following billing cycle.

6. Changes to Services

Kaizen Marketing Agency reserves the right to make changes to its services, including pricing and features, without prior notice.

7. Contact Us

If you have any questions or concerns regarding our refund policy, please contact us at [email protected]

8. Updates to the Refund Policy

This refund policy is subject to change without prior notice. Any updates or changes to the policy will be reflected on our website.